QMS Software/Quality Software
A QMS software platform provides a centralized means of managing and tracking your Quality Management System
A quality management system (QMS) is defined as a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization (i.e., areas that can impact the organization's ability to meet customer requirements)
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. ... It is expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain it.
Objective of QMS
Improving the Quality of Products and Services
One of the key goals of any quality management system is to improve quality of products or services your company provides. Quality in such a system has three components: high accuracy, compliance with applicable standards, and high customer satisfaction
Quality Management Principles
- Customer Focus. Meet and exceed customer expectations.
- Provide purpose, direction and engagement.
- Engagement of People.
- Process Approach.
- Evidence-based Decision Making.
- Relationship Management.
Need of QMS
A Quality Management System Improves Customer Satisfaction
A properly designed and implemented QMS makes customer satisfaction a priority. It requires that customer feedback be encouraged from multiple sources, and that this information be managed and used to improve customer satisfaction.
QMS Processes
A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization (i.e., areas that can impact the organization's ability to meet customer requirements).
Advantages of quality management systems
- greater efficiency and less waste.
- better and consistent control of major business processes.
- a better understanding of customer needs.
- regulation of successful working practices.
- improved risk management.
- increased customer satisfaction.
- improved participation of employees.
- better internal communication.