What Quality Management Software
What is Quality Management
A quality management software is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
Quality Management Definition
Quality management is a discipline for ensuring that outputs, benefits, and the processes by which they are delivered, meet stakeholder requirements and are fit for purpose.
What is Quality Management System
A Quality Management System is a set of processes defined and implemented to enable an organization to satisfy the needs of its customers. It is a defined and documented approach that guides all levels of management, all departments of an organization as well as all suppliers of the organization in marching towards a common goal – Understanding Customer needs and requirements and delivering products and services that caters their needs.
Quality Management Process
A Quality Management Process is a set of procedures that are followed to ensure that the deliverables produced by a team are “fit for purpose”. The start of the Quality Management Process involves setting quality targets, which are agreed with the customer.
A quality management system processes and procedures required for planning and execution (production/development/service) in the core business area of an organization. (i.e. areas that can impact the organization’s ability to meet customer requirements.)
Quality management software for small business
The organization is an effective quality management system and although many small businesses may not have large resources available to put into quality management, it can still be done effectively. Effective QMS’ are rigorous processes, which are able to continually increase the economic and quality value of products and services. They work to enhance the experience of your customers, which, for a small business, is essential when it comes to ensuring customer retention.
Quality management system will:
- Reduce wastage
- Improve process control
- Increase market share
- Lower costs
- Facilitate training
- Meet customers’ expectations
- Raise Morale