Change Request Management Tool
Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies. The purpose of change management is to implement strategies for effecting change, controlling change and helping people to adapt to change.
Change management tools are anything that can be used to alleviate tensions that arise during a shift in process, staff or software. Change management tools might be needed for collecting feedback, implementing plans, structuring training programs and more.
Change management describes the planned management of change, taking the business from its current state to a target state. Its main task is to make order out of chaos. Good change management techniques lead the business through a potentially disruptive process in a planned, controlled and stabilized manner so the risks associated with change are ring-fenced and minimized.
Change management is the process, tools and techniques to manage the people side of change to achieve the required business outcome. Change management focuses on the people impacted by the change. Any change to processes, systems, organization structures and/or job roles will have a technical side and a people side.
At the most fundamental level, management is a discipline that consists of a set of five general functions: planning, organizing, staffing, leading and controlling. These five functions are part of a body of practices and theories on how to be a successful manager.
Why use change management tools?
Tools make task completion easier. Consider attempting to change a wheel on your car without a jack and spanner. But owning a spanner and jack is not enough in itself. You must also know how to use them.
Change Management Tools and Techniques
- Making a flowchart of all organizational process serves as a visual sketch especially for those in the organization who don't have a broader view of some of the key processes in the organization.
- Metrics and Data Collection.
- Force Field Analysis.
- Culture mapping.
- Project plan.